Platinum Service Plan Top Pro
Platinum Service Plan Top Pro
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Platinum Service Plan 1 year
Our most comprehensive service coverage is designed specifically for busy, high‑traffic environments that rely on guaranteed uptime, fast support, and proactive system care.
With built‑in SMART maintenance cycles, advanced remote monitoring, and access to expert technicians, this plan keeps your system running smoothly so you can stay focused on serving your customers and team.
What’s Included:
✔ Full Warranty Coverage
Enjoy complete peace of mind with ongoing protection for your equipment.
✔ Digital Assistant Access
Get instant self‑help resources and troubleshooting support whenever you need it.
✔ Replacement Filters (2× per year)
Fresh filters, installed on schedule, to maintain water quality and keep your system running efficiently.
✔ On‑Site Maintenance Visit
A certified technician performs your filter exchange and checks overall system performance.
✔ iQ Solution Vivreau Remote Monitoring
Proactive, real‑time monitoring for preventative maintenance and diagnostics.
✔ Monthly System Health Check
Includes SMART predictive maintenance and error diagnosis within 2 hours (Monday–Friday).
✔ Replacement Parts as Needed
Essential parts are provided to resolve issues quickly and minimize downtime.
✔ Call‑Out Visits & Repairs
Expert on‑site support whenever needed—your uptime is our priority.
Note: This plan is available only within the Vivreau service network and must be purchased together with a Vivreau dispenser. A Vivreau representative will contact you after your order to confirm eligibility
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